Answers Before You Launch

Shared hosting is the simplest starting point for most websites and small projects. VPS hosting and dedicated servers are better fits when you need more control, dedicated resources, or custom server-level configuration.

Plan and service changes depend on the product you choose and what is available in the storefront. If you are unsure which direction to take, open a support ticket before ordering or upgrading.

Managed WordPress Hosting is part of the launch catalog when the category is visible in the storefront. Product availability, pricing, and checkout details are always shown from the live Paymenter catalog.

Invoices, payments, services, tickets, and account settings are handled through your Paymenter customer account after signing in.

Billing periods depend on the specific product. The storefront shows the current available options and pricing before checkout.

Use the login and password reset options first. If you still cannot access your account, contact support with enough information to identify the account safely.

Domain search and checkout are handled by the configured domain registration flow. Availability and pricing are shown live when the domain service is enabled.

Migration help depends on the source platform, account access, and the destination service. Contact support before moving a site so we can confirm the best path.

Signed-in customers can open tickets from the customer portal. Including the affected service, domain, screenshots, and exact error messages helps support move faster.